Alysha Bergsma
About Alysha Bergsma
Alysha Bergsma is the Director of Quality at GoCheck Kids, a position she has held since 2022. She has extensive experience in quality management and customer support, having previously worked in various roles at Alere Connect and GoCheck Kids.
Current Role at GoCheck Kids
Alysha Bergsma serves as the Director of Quality at GoCheck Kids, a position she has held since 2022. In this role, she is responsible for overseeing quality assurance processes and ensuring that the company's services meet established standards. Her experience in quality management contributes to the organization's commitment to delivering reliable and effective solutions for pediatric vision screening.
Previous Experience at Alere Connect
Before her current role, Alysha Bergsma worked at Alere Connect in various capacities from 2012 to 2015. She began as a Sales Administrator and later transitioned to roles including Customer Support Manager, Implementation Specialist, Internal Auditor, and Lead Customer Care Coordinator. This diverse experience equipped her with a comprehensive understanding of customer service and operational processes.
Career Progression at GoCheck Kids
Alysha Bergsma has a notable history with GoCheck Kids, having worked in multiple roles prior to her current position. She served as an Account Manager and Quality Analyst from 2016 to 2018, followed by her role as Director of Customer Experience from 2018 to 2021. This progression highlights her expertise in both quality assurance and customer engagement within the organization.
Educational Background
Alysha Bergsma studied at Arizona State University, where she earned a Bachelor of Science in Business Administration. Her studies, which took place from 2005 to 2009, provided her with foundational knowledge in business management and administration, which she has applied throughout her career.
Early Career at Aztech Professional Services
Alysha Bergsma began her professional career as an Administrative Assistant at Aztech Professional Services in Scottsdale, AZ, from 2007 to 2008. This role marked the start of her journey in administrative support, laying the groundwork for her future positions in customer service and quality management.