Amy Smith
About Amy Smith
Amy Smith serves as the Senior Manager of Client Success at GoCo.io, Inc., where she has worked since 2024. She has extensive experience in client success roles and holds two Bachelor's degrees in Human Development and Family Studies.
Work at GoCo
Amy Smith currently serves as the Senior Manager of Client Success at GoCo.io, Inc., a position she has held since 2024. Prior to this role, she progressed through various positions within the company, starting as a Client Success Manager in 2018. Over the years, she advanced to Senior Client Success Manager, Lead Client Success Manager, and then Manager of Client Success. Her tenure at GoCo spans over six years, during which she has contributed significantly to client engagement and satisfaction.
Education and Expertise
Amy Smith holds two Bachelor's Degrees in Human Development and Family Studies. She studied at Texas Tech University from 2010 to 2013 and later continued her education at the University of Houston from 2014 to 2016. This educational background provides her with a strong foundation in understanding client needs and fostering positive relationships in her professional roles.
Background
Before her extensive career at GoCo.io, Inc., Amy Smith gained experience in nonprofit management. She worked as a Nonprofit Management Intern at the Nature Discovery Center in Bellaire, TX, for four months in 2016. Additionally, she served as Operations Coordinator at The Women's Home from 2016 to 2018. These roles contributed to her skills in client success and operations management.
Career Progression
Amy Smith's career in client success began at GoCo.io, where she steadily advanced through various roles. Starting as a Client Success Manager in 2018, she developed her expertise over three years before moving into senior positions. Her roles included Senior Client Success Manager and Lead Client Success Manager, culminating in her current position as Senior Manager of Client Success. This progression highlights her commitment to client satisfaction and operational excellence.