Apoorva Chakravorty
About Apoorva Chakravorty
Apoorva Chakravorty is a Process Trainer with a background in Tourism Management and experience in customer care. She has worked at Goibibo since 2013 and previously held a position at Exl in New York.
Work at Goibibo
Apoorva Chakravorty has been employed at Goibibo as a Process Trainer since 2013. In this role, she is responsible for training new employees on various processes and systems within the organization. Her tenure at Goibibo has spanned over 11 years, during which she has contributed to the development and enhancement of training programs aimed at improving employee performance and service delivery.
Education and Expertise
Apoorva Chakravorty completed her early education at Bonnie Foi Co - Ed School, where she studied Mathematics, Physics, and Chemistry from 1995 to 2002. She then pursued a Bachelor's degree in Tourism Management at the Indian Institute of Tourism & Travel Management from 2003 to 2006. Her educational background provides her with a solid foundation in both technical and management skills relevant to her current role in the travel industry.
Background
Apoorva Chakravorty began her professional career at Exl, where she worked as a Customer Care Executive (CCE) from 2008 to 2012 in New York, New York, United States. This experience allowed her to develop customer service skills and gain insights into client management, which she later applied in her role at Goibibo.
Professional Experience
With over 15 years of experience in the customer service and training sectors, Apoorva Chakravorty has built a career focused on enhancing employee capabilities and improving operational efficiency. Her time at Exl and Goibibo has equipped her with valuable insights into the travel and tourism industry, as well as the skills necessary to train and mentor new employees effectively.