Mahak Batra
About Mahak Batra
Mahak Batra is an Assistant Manager currently employed at Goibibo in Gurgaon, Haryana, India, where she has worked since 2019. She has previous experience in customer service roles at Sitel, Wns Global Services, and Fareportal across various locations including the United States and India.
Work at Goibibo
Mahak Batra has been employed at Goibibo as an Assistant Manager since 2019. In this role, she is responsible for overseeing various operational functions and enhancing customer experiences. Her tenure at Goibibo has contributed to the company's growth in the travel and hospitality sector.
Previous Experience in Customer Service
Prior to her current role, Mahak Batra gained extensive experience in customer service. She worked at Sitel as a Customer Service Executive from 2010 to 2012 in Miami, Florida. Additionally, she served as a Customer Service Representative at Wns Global Services for 10 months in Bombay, Maharashtra, from 2009 to 2010. Her experience includes a position as a Senior Sales Executive at Fareportal in New York from 2012 to 2013.
Education and Expertise
Mahak Batra completed her education at The Frank Anthony Public School. Her academic background has provided her with foundational skills that support her career in customer service and management.
Career Timeline
Mahak Batra's career began in 2009 when she worked as a Customer Service Representative at Wns Global Services. She transitioned to Sitel in 2010, where she worked until 2012. Following that, she held a position at Fareportal for eight months before joining Goibibo in 2019, where she has been serving as an Assistant Manager.