Mohammad Dawar
About Mohammad Dawar
Mohammad Dawar is an Executive CRM with nearly a decade of experience at Goibibo, where he has developed his skills in hospitality and customer relations. He holds a Three Year Diploma in Hotel Management and an Advance Diploma in Computer Hardware Maintenance and Networking.
Current Role at Goibibo
Mohammad Dawar has been serving as an Executive CRM at Goibibo since 2015. In this role, he is responsible for managing customer relationships and ensuring a high level of customer satisfaction. His position requires a strong understanding of customer needs and the ability to provide effective solutions. His tenure at Goibibo spans over nine years, during which he has contributed to various initiatives aimed at enhancing customer experience.
Previous Experience in Hospitality
Prior to his current role, Mohammad Dawar gained valuable experience in the hospitality sector. He worked as a Front Office Associate at The Piccadily for seven months in 2011, where he developed skills in customer service and front desk operations. Additionally, he completed a five-month industrial training at Park Plaza Gurgaon in 2009, further solidifying his foundation in the hospitality industry.
Education and Qualifications
Mohammad Dawar holds a Three Year Diploma in Hotel Management from the Board of Technical Education U.P. This educational background has equipped him with essential knowledge and skills relevant to the hospitality sector. He also possesses an Advance Diploma in Computer Hardware Maintenance and Networking, which complements his technical skills and enhances his capabilities in the hospitality industry.
Skills and Expertise
Mohammad Dawar has developed a range of skills throughout his career, including monitoring, active learning, and instructing. These skills are essential for his role in customer relationship management, enabling him to effectively engage with clients and address their needs. His passion for hospitality drives his continuous professional development and commitment to enhancing customer experiences.
Personal Interests
In addition to his professional pursuits, Mohammad Dawar enjoys hobbies such as net surfing and bike riding. These activities reflect his interests outside of work and contribute to his overall well-being. His passion for hospitality is complemented by his personal interests, which help him maintain a balanced lifestyle.