Mohd Salman

Customer Service Representative @ Goibibo

About Mohd Salman

Mohd Salman is a Customer Service Representative with extensive experience in the travel industry, currently working at Goibibo in Gurgaon, India. He holds a Master's degree in Political Science from Indira Gandhi National Open University and has also worked as a Travel Consultant at Ison Bpo Ltd in Nairobi and as a Ticketing Agent at Expedia, Inc. in Seattle.

Work at Goibibo

Mohd Salman has been employed at Goibibo as a Customer Service Representative since 2018. He has accumulated six years of experience in this role, operating from the company's office in Gurgaon, Haryana, India. His responsibilities include assisting customers with inquiries and providing support related to travel bookings and services.

Current Role at Ison Bpo Ltd

Since 2019, Mohd Salman has worked as a Travel Consultant at Ison Bpo Ltd in Nairobi, Nairobi Area, Kenya. In this position, he engages with clients to offer travel-related assistance, ensuring a smooth customer experience. His tenure at Ison Bpo Ltd has lasted for five years.

Position at Expedia, Inc.

Mohd Salman has also held the position of Ticketing Agent at Expedia, Inc. since 2019. He operates from Seattle, Washington, United States, and has five years of experience in this role. His duties involve managing ticketing processes and providing customer support for travel arrangements.

Education and Expertise

Mohd Salman pursued higher education at Indira Gandhi National Open University, where he studied Political Science and Government, earning a Master of Arts degree from 2017 to 2019. Prior to this, he completed his Bachelor of Arts degree in Political Science and Government at Delhi University from 2014 to 2017. His academic background provides a foundation for his roles in customer service and travel consultancy.

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