Sumit Biswas
About Sumit Biswas
Sumit Biswas serves as an Operation Executive at Goibibo, where he manages the payments helpdesk for online domestic hotel bookings. He has over a decade of experience in business operations and holds multiple degrees in marketing and commerce.
Work at Goibibo
Sumit Biswas has been working at Goibibo since 2014 as an Operation Executive. In this role, he manages the payments helpdesk, providing support for online domestic hotel bookings. His responsibilities include handling queries and issues related to payments. Additionally, he has served as a Team Supervisor since 2013, overseeing operations and ensuring efficient service delivery.
Education and Expertise
Sumit Biswas completed his education at St. Thomas School, where he studied from 2002 to 2004. He furthered his studies at Skyline Business School, obtaining a Master of Business Administration in Marketing from 2011 to 2013. He also holds a Bachelor of Commerce degree, which complements his expertise in business operations and management.
Background
Sumit Biswas has been involved in business operations since 2013, working at Sddiet as a Team Lead. He has accumulated extensive experience in managing operations and support services, particularly in the travel and hospitality sector. His current roles at both Goibibo and Sddiet reflect his commitment to enhancing customer service and operational efficiency.
Professional Experience
In addition to his role at Goibibo, Sumit Biswas has been working at Sddiet for 11 years, where he focuses on business operations. His dual roles in these organizations highlight his capability to manage complex operational tasks and provide effective support in the payments domain.