Marissa Lancellotti
About Marissa Lancellotti
Marissa Lancellotti is a Senior Customer Experience Manager at Goldbelly, where she has worked since 2021. She has a background in public relations and customer service, having held various roles in companies such as Hunter Public Relations and Derris & Company.
Current Role at Goldbelly
Marissa Lancellotti serves as the Senior Customer Experience Manager at Goldbelly, a position she has held since 2021. In this role, she focuses on enhancing customer satisfaction and streamlining the customer experience. Her extensive background in customer service and corporate gifting contributes to her effectiveness in this position. Prior to becoming Senior Customer Experience Manager, she worked at Goldbelly as a Customer Experience and Corporate Gifting Manager from 2018 to 2021.
Previous Experience in Customer Service
Before her current role, Marissa Lancellotti gained significant experience in customer service at Goldbelly. She worked as a Customer Service & Corporate Gifting Specialist from 2016 to 2018, where she developed skills in managing customer inquiries and corporate gifting solutions. Additionally, she held various positions at Derris & Company, including Assistant Account Executive and Account Executive, which further honed her customer service and public relations skills.
Educational Background
Marissa Lancellotti studied at Marist College, where she earned a Bachelor of Arts degree in Communication with a focus on Public Relations and a minor in Global Studies from 2008 to 2012. She also participated in an International Study Abroad Experience at Scuola di Lorenzo de Medici, beginning in 2010. This educational background provided her with a solid foundation in communication strategies and global perspectives.
Internship Experience
Marissa Lancellotti has completed several internships that contributed to her professional development. She interned at the Rachael Ray Show in 2012 for four months, where she gained exposure to publicity and media relations. Additionally, she worked as an intern at Gita Group in 2011 for three months, which further enriched her experience in the public relations field.
Early Career Roles
In the early stages of her career, Marissa Lancellotti worked as an Admissions Tour Guide at Marist College from 2009 to 2011. This role involved guiding prospective students and their families, enhancing her communication skills. She also worked as a Junior Account Executive at Hunter Public Relations for nine months in 2012, where she began to build her expertise in public relations.