Maureen Scully
About Maureen Scully
Maureen Scully is the Manager of Customer Experience at Goldbelly, where she has worked since 2023. With a strong background in hospitality and customer service, she brings valuable expertise to her role, enhancing customer interactions and processes.
Work at Goldbelly
Maureen Scully currently serves as the Manager of Customer Experience at Goldbelly, a position she has held since 2023. In this role, she utilizes her extensive background in hospitality to enhance customer interactions and satisfaction. Prior to her current position, Scully worked at Goldbelly as a Senior Customer Experience Agent from 2020 to 2022 and as a Senior Customer Experience and Operations Team Lead from 2022 to 2023. Her experience at Goldbelly has allowed her to develop a deep understanding of customer needs within the food industry.
Education and Expertise
Maureen Scully holds a Bachelor's degree in Communication and Media Studies from Ramapo College of New Jersey. Her education has equipped her with strong communication skills, which are essential in her role in customer experience management. Additionally, she possesses expertise in system administration, which aids in streamlining customer service processes. This combination of education and technical skills enhances her effectiveness in managing customer experiences.
Background in Hospitality
Scully has a strong background in the hospitality industry, which informs her approach to customer experience management. Her previous roles include serving as the Customer Experience Manager at by CHLOE. from 2018 to 2020 and as a Customer Service Supervisor at Whole Foods Market from 2015 to 2018. These positions have provided her with valuable insights into customer needs and expectations, particularly in the food service sector.
Achievements in Customer Experience Management
Throughout her career, Maureen Scully has demonstrated skills in catering and customer service. Her experience in various customer-facing roles has contributed to her understanding of customer needs in the food industry. By leveraging her background in hospitality and her expertise in customer service, Scully has effectively managed customer experiences at Goldbelly and other organizations.