Stephen Alexander
About Stephen Alexander
Stephen Alexander is an ISP Engineer I at GoNetspeed in Alabama, specializing in Policy Based Routing and telecommunications infrastructure. He also owns Vaporware Softworks and has extensive experience in VoIP solutions and network management.
Work at GoNetspeed
Stephen Alexander has been employed at GoNetspeed as an ISP Engineer I since 2023. In this role, he is responsible for various aspects of internet service provision, leveraging his technical skills to enhance network performance and reliability. His work is based in Alabama, United States, where he contributes to the company's mission of delivering high-quality internet services.
Ownership of Vaporware Softworks
Stephen is the owner of Vaporware Softworks, a company that focuses on software development and technology solutions. This venture reflects his commitment to innovation in the tech industry and his expertise in creating effective software applications that meet client needs.
Education and Expertise
Stephen studied Computer Systems Networking and Telecommunications at Gadsden State Community College from 2010 to 2012. His education provided him with a solid foundation in networking principles. He also holds a High School Diploma in Advanced Academic/Computer Science from Gaston High School, which he completed in 2000. His educational background supports his technical skills in areas such as Policy Based Routing and telecommunications infrastructure.
Professional Experience at Windstream Communications
Before joining GoNetspeed, Stephen worked at Windstream Communications as a Team Lead in Service Delivery from 2017 to 2023. During his six years in this position, he provided technical leadership for complex VoIP solutions, including SIP trunking and hosted services. His role involved overseeing service delivery processes and ensuring customer satisfaction in the Anniston, Alabama area.
Technical Skills and Specializations
Stephen possesses specialized skills in Policy Based Routing, essential for managing network traffic effectively. He has expertise in planning and maintaining Telco Central Office and Remote OLT installations, which involves working with signaling equipment and transmission media. Additionally, he is experienced in handling DC plant components, crucial for telecommunications infrastructure.