Cristy Bledsoe
About Cristy Bledsoe
Cristy Bledsoe is a Senior Customer Success Manager with a background in Speech Language Pathology and Health Communication. She has held various roles in customer service and program management across multiple logistics companies, including Coyote Logistics and Stord.
Work at GoodShip
Cristy Bledsoe currently holds the position of Senior Customer Success Manager at GoodShip. She has been with the company since 2024, working remotely. In this role, she focuses on ensuring customer satisfaction and success, leveraging her extensive experience in customer service and program management.
Education and Expertise
Cristy Bledsoe has a strong educational background in communication and health. She earned a Bachelor of Arts in Speech Communication from Georgia State University, studying from 2007 to 2012. She further pursued a Master of Science in Health Communication at Northwestern University, completing her studies in 2020. Additionally, she studied Speech Language Pathology at the University of Vermont, where she achieved a Continuing Education Certificate between 2014 and 2016.
Background in Customer Service
Cristy Bledsoe has significant experience in customer service, having worked at Coyote Logistics for several years. She began as a Customer Service Representative from 2013 to 2015, then progressed to roles such as Customer Operations Coordinator from 2015 to 2017 and Customer Operations Lead from 2018 to 2021. Her tenure at Coyote Logistics provided her with a solid foundation in customer relations and operations.
Experience at Stord
Cristy Bledsoe worked at Stord in Atlanta, Georgia, where she held two positions. She served as Program Manager for 10 months in 2021, followed by a promotion to Senior Program Manager, a role she held from 2022 to 2024. Her work at Stord involved managing programs and projects, contributing to her expertise in program management.