Mark Cross
About Mark Cross
Mark Cross serves as the Director of Revenue Operations at GoodUnited, where he focuses on enhancing donor engagement for nonprofits. He has held various roles at Blackbaud and GoodUnited, emphasizing sales and account management in the nonprofit sector.
Current Role at GoodUnited
Mark Cross serves as the Director of Revenue Operations at GoodUnited since 2023. In this role, he is responsible for leading both enterprise and general market sales functions. His focus is on driving revenue growth for the organization. He works on-site in Charleston, South Carolina, and is involved in building, testing, and scaling the oversight of GoodUnited's partner program.
Previous Experience at GoodUnited
Prior to his current position, Mark held multiple roles at GoodUnited. He served as the Director of Account Management from 2022 to 2023 and as the Sales Director from 2019 to 2022. During his tenure, he contributed to enhancing donor engagement and fundraising efforts for nonprofits by leveraging social networks.
Experience at Blackbaud
Mark Cross has extensive experience at Blackbaud, where he worked in various capacities. He was a Client Account Executive from 2016 to 2017 in Indianapolis, Indiana. He also served as an Everydayhero Channel Sales Manager from 2017 to 2018 and as an Associate Account Executive Team Lead from 2018 to 2019, both in the Charleston, South Carolina area.
Educational Background
Mark studied at Wabash College, where he earned a Bachelor of Arts (B.A.) degree in Speech Communication and Rhetoric. His educational background has contributed to his effective communication skills in his professional roles.
Engagement with Nonprofits and Social Media
Mark focuses on helping nonprofits enhance their donor engagement and fundraising efforts through social networks. He participated in discussions with Facebook representatives to address challenges faced by nonprofits in maintaining donor relationships via social media platforms.