Matthew Van Laan
About Matthew Van Laan
Matthew Van Laan serves as the Director of Professional Services at GoodUnited, where he has worked since 2023. He has a background in consulting and project management, with prior roles at Accenture and the US Army, and holds an MBA from East Carolina University.
Current Role at GoodUnited
Matthew Van Laan serves as the Director of Professional Services at GoodUnited, a position he has held since 2023. In this role, he focuses on enhancing operational efficiency and driving revenue within the Professional Services department. His leadership has transformed the department from a loss leader to a revenue driver, achieving a 55% Gross Margin. He continues to work on-site in the Charleston, South Carolina Metropolitan Area.
Previous Experience at GoodUnited
Prior to his current role, Matthew Van Laan worked at GoodUnited in various capacities. He served as Project Manager from 2020 to 2021, where he managed projects and teams to ensure successful outcomes. He then advanced to the position of Senior Insight and Analytics Manager from 2021 to 2023, managing a diverse team of 15 offshore and onshore members. During this time, he played a key role in building a comprehensive Customer Lifecycle in collaboration with Sales and Customer Success teams.
Experience at Accenture
Matthew Van Laan worked as a Senior Consulting Analyst at Accenture from 2019 to 2020 in Raleigh, North Carolina. His role involved providing consulting services and insights to clients, contributing to project success and operational improvements during his one-year tenure.
Military Background
Before entering the corporate sector, Matthew served in the US Army as an Operations Manager from 2014 to 2019. His military experience provided him with skills in team management and operational strategy, which he later applied in his civilian roles.
Education and Qualifications
Matthew Van Laan holds a Master of Business Administration (MBA) from East Carolina University, where he studied Business Administration and Management from 2017 to 2019. He also earned a Bachelor of Arts (BA) in Economics from the University of South Carolina, completing his studies from 2009 to 2013. His educational background supports his expertise in business operations and analytics.