Ellen Hayes
About Ellen Hayes
Ellen Hayes is a Social Media Specialist with a Bachelor's degree in Communication and Media Studies from George Mason University. She currently serves as Manager of Social Media Machine Learning at the World Bank Group, where she leads initiatives in predictive technologies and data management.
Work at World Bank Group
Ellen Hayes currently serves as the Manager of Social Media Machine Learning at the World Bank Group, a position she has held since 2018. In this role, she oversees the creation and maintenance of product roadmaps for machine learning technologies specifically tailored for social media applications. She leads a cross-functional team dedicated to developing a data warehouse, enhancing data management and analysis capabilities. Hayes has also been instrumental in the research, development, and deployment of predictive technologies, which have resulted in an 85% reduction in the risk of loan defaults.
Work at Goodwill Industries International
Ellen Hayes has been employed as a Social Media Specialist at Goodwill Industries International since 2016. In this capacity, she manages social media initiatives and strategies to enhance the organization's online presence. Her work involves creating engaging content and fostering community engagement across various social media platforms.
Education and Expertise
Ellen Hayes earned her Bachelor's degree in Communication and Media Studies from George Mason University, where she studied from 2012 to 2016. This educational background has equipped her with the skills necessary for effective communication and media management, which she applies in her current roles in social media and machine learning.
Previous Experience at George Mason University
Prior to her current roles, Ellen Hayes worked at George Mason University as a Social Media contributor for the Broadside Student Newspaper from 2014 to 2016. During her time there, she developed skills in social media strategy and content creation, which laid the foundation for her subsequent career in social media management.