Erika A. Miles, MBA
About Erika A. Miles, MBA
Erika A. Miles, MBA, serves as the Senior Director of Talent and Engagement at Goodwill Industries International, where she has worked since 2019. With over a decade of experience in employee relations, she previously held various HR roles at Goodwill and BAE Systems, and she holds an MBA from Rider University.
Current Role at Goodwill Industries International
Erika A. Miles serves as the Senior Director of Talent and Engagement at Goodwill Industries International. She has held this position since 2019, contributing to the organization for over five years in Maryland, United States. In her role, she focuses on enhancing employee relations and engagement, ensuring effective communication between team members and senior leadership.
Previous Experience at Goodwill Industries International
Prior to her current role, Erika A. Miles worked at Goodwill Industries International as the HR Director from 2018 to 2019. During her ten-month tenure in Rockville, MD, she was responsible for overseeing human resources functions and supporting organizational goals through effective talent management strategies.
Educational Background
Erika A. Miles holds an MBA from Rider University, where she studied Business from 2008 to 2010. She also earned a Bachelor of Arts in Personnel and Industrial Psychology from the University of Maryland Baltimore County, studying from 2004 to 2007. Her educational background provides a solid foundation for her expertise in human resources and employee engagement.
Career History and Expertise
With over a decade of experience in employee relations and engagement, Erika A. Miles has held various positions in human resources. She worked as a Human Resources Business Partner II at BAE Systems from 2014 to 2015 and previously as an HR Business Partner II in Support Solutions at BAE Systems from 2011 to 2012. Additionally, she served as a CDLS Graduate Assistant at Rider University from 2008 to 2010.
Skills and Contributions
In her professional roles, Erika A. Miles has demonstrated strong communication and problem-solving skills. She acts as a liaison between team members and senior leadership, facilitating effective dialogue and collaboration within organizations. Her ability to engage employees and address their concerns contributes to a positive workplace culture.