Joni Roberts
About Joni Roberts
Joni Roberts serves as the Federal SCSEP Program Coordinator at Goodwill Industries International, where she has worked since 2020. She possesses expertise in Microsoft Excel and Word, along with a strong background in customer service and conflict resolution.
Work at Goodwill Industries International
Joni Roberts serves as the Federal SCSEP Program Coordinator at Goodwill Industries International. She has held this position since 2020, contributing to the organization for four years. In her role, she coordinates the Senior Community Service Employment Program (SCSEP), which focuses on providing job training and employment opportunities for older adults. Her responsibilities include managing program operations and ensuring effective communication with participants and stakeholders.
Education and Expertise
Joni Roberts studied at Greenville Technical College, where she earned an Associate of Arts and Sciences (AAS) degree in Human Services from 2014 to 2017. She also attended King's College, where she focused on Administrative Assistant and Secretarial Science. Her educational background equips her with the skills necessary for effective program coordination and management, particularly in nonprofit settings.
Background
Joni Roberts has a demonstrated history of working in the computer software industry, which enhances her capabilities in program coordination. Her experience in customer service is vital for interacting with program participants and stakeholders. Additionally, she possesses expertise in Microsoft Excel and Microsoft Word, essential tools for managing program data and documentation.
Skills in Conflict Resolution
Joni Roberts has a strong background in conflict resolution, an important skill for managing the complexities of the Federal SCSEP Program. This expertise allows her to address and resolve issues that may arise among participants or stakeholders, ensuring a smooth operation of the program.