Karine Labrie
About Karine Labrie
Karine Labrie is an Assistant Manager at Goodwill Industries International, where she has worked since 2012. She has over six years of experience in managing customer contact center agents and is recognized for her leadership approach that focuses on individual development and team motivation.
Work at Goodwill Industries International
Karine Labrie has been serving as the Assistant Manager at Goodwill Industries International since 2012. In this role, she focuses on team management and operational efficiency. Her leadership style is centered on individual development and team motivation, which contributes to achieving organizational objectives. Over her tenure, she has developed strategies to enhance team performance and improve service delivery.
Previous Experience at Look Communications
Prior to her current position, Karine Labrie worked at Look Communications from 2003 to 2009. During her six years there, she held the role of Chef d'équipe, where she managed customer contact center agents. Her responsibilities included overseeing customer service and technical support operations. Additionally, she served as Coordinatrice MDU from 2007 to 2009, further enhancing her experience in team coordination and management.
Education and Expertise
Karine Labrie has a solid educational background in technology and design. She studied Soutien aux usagers en Informatique at Cible, Commission Scolaire Marguerite-Bourgeoys, where she earned a DEP from 1998 to 2001. She also completed a DEP in Soutien informatique at Centre de formation professionnelle de l'Ouest-de-Montréal. Furthermore, she studied Design d’Intérieur at Collège Lasalle Campus, achieving an AEC. This diverse education supports her expertise in customer support and management.
Leadership and Management Skills
Karine Labrie is recognized for her leadership approach that emphasizes individual development and team motivation. She has over six years of experience managing customer contact center agents, focusing on enhancing customer service and technical support. Her management style fosters a collaborative environment, enabling teams to meet and exceed their objectives.