Latasha Martin
About Latasha Martin
Latasha Martin is a Floating Store Manager at Goodwill Industries International in Lake Charles, Louisiana, with over 10 years of experience in customer service and a strong background in managerial roles. She has progressed through various positions in the casino industry, including Fan Club Manager at Isle of Capri Casinos.
Work at Goodwill Industries International
Latasha Martin has been serving as a Floating Store Manager at Goodwill Industries International since 2020. In this role, she oversees operations across multiple store locations in Lake Charles, Louisiana. Her responsibilities include managing staff, ensuring customer satisfaction, and driving sales performance. Her experience in customer service and management contributes to her effectiveness in this position.
Career Progression at Isle of Capri Casinos
Before her current role, Latasha Martin worked at Isle of Capri Casinos, where she progressed through various positions. She started as a Fan Club Attendant and advanced to Dual Rate Supervisor, then to Full-Time Supervisor, and ultimately became the Fan Club Manager. Her tenure at the casino spanned five years, from 2013 to 2018, during which she developed her leadership skills and customer service expertise.
Education and Expertise
Latasha Martin studied at SOWELA Technical Community College, where she achieved a Certified Nursing Assistant (CNA) credential. She also attended Delta School of Business and Technology, earning an Associate's degree in Medical Office Assistant/Specialist from 2004 to 2007. Her educational background complements her extensive experience in customer service and management.
Customer Service Experience
With over 10 years of experience in customer service, Latasha Martin has developed a strong foundation in leadership and management. Her roles have included working as a diabetic customer service representative, which provided her with additional skills in handling customer inquiries and concerns. This experience has been instrumental in her career progression and current management role.