Latonya Jackson
About Latonya Jackson
Latonya Jackson is an Employment Specialist at Goodwill Industries International, where she has worked since 2021. She has a background in customer service and project coordination, with previous experience at JPMorgan Chase & Co.
Work at Goodwill Industries International
Latonya Jackson has been employed as an Employment Specialist at Goodwill Industries International since 2021. In this role, she focuses on assisting individuals in finding employment opportunities and enhancing their job readiness skills. Her experience in this position spans three years, during which she has contributed to the organization's mission of promoting workforce development and community support.
Previous Experience at JPMorgan Chase & Co.
Latonya Jackson worked at JPMorgan Chase & Co. as a Customer Service Specialist from 2007 to 2013, accumulating six years of experience in customer service. She later returned to J.P. Morgan in a similar role from 2013 to 2014, where she continued to refine her skills in customer interaction and service delivery. Her tenure at these positions provided her with valuable insights into client relations and operational processes.
Education and Expertise
Latonya Jackson studied at the University of Louisiana at Monroe, where she earned a Bachelor of Science degree in Criminology. Her educational background provides her with analytical skills that complement her professional roles. Additionally, she possesses expertise in Microsoft Word, which supports her project coordination and management capabilities.
Background in Telecommunications and Customer Service
Latonya Jackson has a strong background in the telecommunications industry, which has enhanced her customer service skills and project coordination abilities. Her experience in this sector has contributed to her effectiveness in roles that require strong interpersonal skills and the ability to manage multiple tasks efficiently.
Team Building and Time Management Skills
Latonya Jackson demonstrates strong team-building capabilities, which are essential for her effectiveness as an Employment Specialist. She also possesses a solid foundation in time management, aiding her in fulfilling professional responsibilities and engaging in community service efforts.