Malcolm Turner
About Malcolm Turner
Malcolm Turner is a Store Manager at Goodwill Industries International, where he has worked since 2021. He has over three years of leadership experience in customer service and business management, having previously held positions at Amazon, GEODIS AMERICAS, and Extra Space Storage.
Current Role at Goodwill Industries International
Malcolm Turner currently serves as a Store Manager at Goodwill Industries International, a position he has held since 2021. In this role, he oversees store operations, manages staff, and implements strategies to enhance customer service and sales performance. His leadership contributes to the organization's mission of providing job training and employment services.
Previous Experience at Amazon
Before joining Goodwill Industries International, Malcolm Turner worked at Amazon as a Team Lead from 2017 to 2020 in the Dallas/Fort Worth Area. During his tenure, he developed skills in team management and operational efficiency. His experience at Amazon equipped him with the ability to lead teams effectively and drive performance.
Background in Business Management Education
Malcolm Turner studied Business Administration and Management at Remington College-Dallas Campus, where he earned an Associate of Arts and Sciences (AAS) degree from 2020 to 2022. This educational background provided him with foundational knowledge in business principles and management practices, which he applies in his professional roles.
Leadership Experience in Retail and Customer Service
Malcolm Turner has over three years of leadership experience in customer service and business management. His roles have included positions such as Assistant Retail Manager at Goodwill Industries International and Assistant Store Manager at Extra Space Storage. His diverse experience in retail environments has honed his operational skills and ability to mentor staff.
Short Tenure at GEODIS AMERICAS
In 2021, Malcolm Turner briefly worked as an Inventory Specialist at GEODIS AMERICAS for one month in Grand Prairie, Texas. This role involved managing inventory processes, contributing to his understanding of supply chain operations.