Ray Gordon
About Ray Gordon
Ray Gordon is a seasoned professional with over ten years of experience in customer service and management roles. He currently works as a Custodial II at Goodwill Industries International and has a background in digital design and graphics.
Current Role at Goodwill Industries International
Ray Gordon has been employed at Goodwill Industries International as a Custodial II since 2019. In this role, he is responsible for maintaining cleanliness and sanitation in various facilities. His position involves ensuring that all areas meet health and safety standards. Ray's experience in customer service and management roles contributes to his effectiveness in this position.
Previous Work Experience
Ray Gordon has a diverse work history that includes various roles in customer service and management. He worked as a Stocker at Giant Eagle, Inc. from 2015 to 2018, and as an Engagement Specialist/Transporter at Faith Mission Homeless Shelter from 2008 to 2010. Additionally, he held positions at Wexner Heritage Village, Target, and HKT Teleservices, among others. His experience spans over ten years in customer service.
Education and Certifications
Ray Gordon graduated with an Associate's Degree in Digital Design and Graphics from Columbus State Community College in May 2016. He also completed hands-on training in troubleshooting, networking, cabling, and virtualization through the Goodwill Workforce Program. Furthermore, he achieved a certification in Computer Science in 2017 after studying at Goodwill Workforce Development.
Skills and Expertise
Ray possesses expertise in various Adobe programs, including Photoshop, Illustrator, InDesign, and Dreamweaver. His strong leadership abilities and excellent communication skills enhance his performance in customer service roles. Ray's technical skills complement his background in digital design, allowing him to effectively contribute to projects that require both creativity and technical knowledge.
Career Progression
Ray Gordon's career has shown a steady progression through various roles in customer service and management. He has worked in multiple industries, including retail, food service, and nonprofit organizations. His roles have ranged from team member positions to leadership roles, demonstrating his adaptability and commitment to professional growth over the years.