Rhiana L. Sherwood
About Rhiana L. Sherwood
Rhiana L. Sherwood is a Senior Manager of PR Storytelling and Crisis Communications at Goodwill Industries International and has a diverse background in communications across various sectors, including healthcare and media. Currently working as an Airport Customer Service Agent at Delta Air Lines, she leverages her skills in storytelling and crisis management gained from previous roles in marketing and communications.
Current Role at Goodwill Industries International
Rhiana L. Sherwood serves as the Senior Manager of PR Storytelling and Crisis Communications at Goodwill Industries International. In this role, she focuses on managing public perception and handling sensitive situations effectively. Her responsibilities include crafting narratives that resonate with the public and addressing crisis communications, showcasing her expertise in public relations.
Work at Delta Air Lines
Since 2023, Rhiana L. Sherwood has been working as an Airport Customer Service Agent at Delta Air Lines in San Diego, California. This position allows her to engage directly with travelers and the aviation industry, leveraging her passion for travel and customer service.
Professional Experience in Healthcare and Communications
Rhiana L. Sherwood has extensive experience in healthcare communications. She worked at Tenet Healthcare in various roles, including Marketing Manager and Communications Manager, from 2010 to 2021. Additionally, she served as the Director of Communications at Melmark from 2021 to 2022, where she further developed her skills in public relations and crisis management.
Education and Academic Background
Rhiana L. Sherwood earned her Bachelor of Arts degree in English Communications from Emmanuel College in Boston, where she studied from 2002 to 2006. She also attended Bartlett High School from 1998 to 2002, laying the foundation for her academic and professional journey.
Diverse Work History
Rhiana L. Sherwood has a diverse work history that spans various industries, including healthcare, higher education, and retail. She has held positions such as Director of Community and Corporate Relations at Northeastern University Bouvé College of Health Sciences and worked as a news reporter at Gray Television. This varied background showcases her adaptability and broad skill set.