Kelly Wilcox
About Kelly Wilcox
Kelly Wilcox is an IT Support Specialist with over a decade of experience at Gopher Resource in Eagan, Minnesota. She holds two associate degrees, one from Minneapolis Community and Technical College and another from Century College.
Work at Gopher Resource
Kelly Wilcox has been employed at Gopher Resource since 2013. In the role of IT Support Specialist, Wilcox provides technical support and assistance to ensure the smooth operation of IT systems within the organization. Gopher Resource is located in Eagan, Minnesota, and focuses on resource recovery and recycling. Wilcox's responsibilities include troubleshooting technical issues, maintaining hardware and software, and supporting users in their IT needs.
Education and Expertise
Kelly Wilcox studied at Minneapolis Community and Technical College, where Wilcox earned an associate degree from 2007 to 2012. Following this, Wilcox attended Century College, achieving another associate degree in 2013. This educational background has equipped Wilcox with the foundational knowledge and skills necessary for a career in IT support.
Background
Kelly Wilcox has a background in information technology, with a focus on support services. The educational journey included five years at Minneapolis Community and Technical College, followed by one year at Century College. This combination of education has contributed to Wilcox's expertise in the IT field, particularly in support roles.
Professional Experience
With over 11 years of experience as an IT Support Specialist at Gopher Resource, Kelly Wilcox has developed a strong proficiency in addressing technical challenges. This role involves direct interaction with users, providing solutions to various IT issues, and ensuring that systems operate efficiently. The extensive tenure at Gopher Resource highlights Wilcox's commitment to the organization and the IT support profession.