Boris Arteaga
About Boris Arteaga
Boris Arteaga is a Customer Service Manager based in Hialeah, Florida, with extensive experience in customer service and web content management. He has worked in various roles, including positions at Craig Electronics Inc and Walgreens, and has been with goTRG since 2020.
Current Role at goTRG
Boris Arteaga serves as the Customer Service Manager at goTRG, a position he has held since 2020. In this role, he is responsible for overseeing customer service operations and ensuring customer satisfaction. His contributions are focused on enhancing service delivery and managing customer interactions effectively within the organization.
Previous Experience at Craig Electronics Inc
Prior to his current role, Boris worked at Craig Electronics Inc as a Customer Service / Web Content Manager from 2012 to 2020. During his eight years at the company, he managed customer service operations and web content, which contributed to the overall customer experience and online presence of the business.
Experience at Walgreens
Boris Arteaga gained early experience as a Pharmacy Technician at Walgreens in the Miami/Fort Lauderdale area in 2009. He worked in this capacity for seven months, where he assisted in pharmacy operations and customer service, providing him with foundational skills in the healthcare retail sector.
Education and Expertise
Boris studied at the National School of Technology, now known as Everest, from 2006 to 2008. He has developed expertise in web content management and front-end web development, which supports his roles in customer service and enhances his ability to manage online customer interactions effectively.
Shipping Solutions Development Experience
Boris possesses extensive experience in developing shipping solutions. This expertise complements his customer service management role, as it allows him to address logistical challenges and improve the overall customer experience related to shipping and delivery.