Alia Sharif

Alia Sharif

Citizenship Case Processing Agent @ Government of Canada

About Alia Sharif

Alia Sharif is a Citizenship Case Processing Agent with the Federal Government of Canada, known for her strong interpersonal skills and effective handling of citizenship cases. She has a background in business administration and customer service, having studied at HEC Montréal and CEGEP de Bois-de-Boulogne.

Work at Government of Canada

Alia Sharif has been employed as a Citizenship Case Processing Agent at the Federal Government of Canada since 2019. In this role, she is responsible for processing citizenship applications and ensuring compliance with relevant regulations. Her position requires a thorough understanding of citizenship laws and procedures, as well as the ability to manage multiple cases simultaneously. Prior to this role, she worked as a Customer Service Representative within the same government department from 2017 to 2019, where she developed skills that are essential for her current position.

Education and Expertise

Alia Sharif studied at HEC Montréal, where she earned a degree in Business Administration and Management from 2000 to 2002. She also attended CEGEP de Bois-de-Boulogne, obtaining an Associate's Degree in Business Administration, Management and Operations from 1997 to 2000. Her educational background provides her with a solid foundation in business principles, which she applies in her role as a Citizenship Case Processing Agent. Her expertise in business administration and customer service enhances her effectiveness in processing citizenship cases.

Background

Alia Sharif possesses a cross-functional background that combines business administration and customer service. This diverse experience contributes to her effectiveness in her current role as a Citizenship Case Processing Agent. She has demonstrated the ability to transition from a Customer Service Representative to her current position, reflecting her career progression within the Federal Government of Canada. Her familiarity with fast-paced work environments has equipped her with strong organizational skills, essential for managing the demands of her role.

Achievements

In her role as a Citizenship Case Processing Agent, Alia Sharif is recognized for her outstanding interpersonal skills. These skills are crucial for effectively communicating with applicants and addressing their concerns during the citizenship application process. Her ability to work under pressure and meet deadlines has been a significant asset in her career. The transition from customer service to case processing illustrates her adaptability and commitment to professional growth within the Federal Government of Canada.

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