Anna Kennedie Vallières
About Anna Kennedie Vallières
Anna Kennedie Vallières is a Records Management Specialist at the Government of Canada, where she has worked since 2022 in Montreal, Quebec. She has previous experience in customer service roles at Air Canada and Delta Air Lines, and holds a Bachelor of Applied Science from Concordia University.
Work at Government of Canada
Anna Kennedie Vallières has been employed as a Records Management Specialist at the Government of Canada since 2022. She operates from Montreal, Quebec, Canada, where she has been contributing to the management and organization of records for a duration of two years. Her role involves ensuring compliance with records management policies and practices, facilitating access to information, and supporting the overall efficiency of government operations.
Previous Experience in Customer Service
Prior to her current position, Anna worked at Air Canada as a Customer Experience Specialist for four months in 2021. Her responsibilities included enhancing customer satisfaction and addressing inquiries effectively. Before that, she served as a Customer Service Agent at Delta Air Lines from 2017 to 2020, where she gained three years of experience in providing support and assistance to airline customers in Montreal, Quebec.
Education and Expertise
Anna Kennedie Vallières holds a Bachelor of Applied Science (BASc) degree in Human Development, Family Studies, and Related Services from Concordia University, which she completed between 2019 and 2021. She also earned a Diploma of College Studies (DEC) in Social Sciences from CEGEP - John Abbott College from 2015 to 2017. Additionally, she obtained her High School Diploma from Collège Bourget, where she studied from 2011 to 2015.
Background
Anna Kennedie Vallières has a diverse background in customer service and records management. Her career began in the airline industry, where she developed skills in customer relations and service delivery. This experience laid the groundwork for her transition into records management within the government sector, where she applies her knowledge and skills to support public administration.