Anna Monnie
About Anna Monnie
Anna Monnie is a public servant with extensive experience in the hospitality industry, having worked in various roles for over a decade. She holds a Hospitality Management Diploma from Humber College and possesses certifications in Customer Service, Smart Serve, and Food and Safety Sanitation.
Work at Government of Canada
Anna Monnie has been employed as a Public Servant at the Government of Canada since 2017. In this role, she contributes to various governmental functions and services. Her experience in public service spans over seven years, during which she has developed skills relevant to her responsibilities.
Previous Experience in Hospitality
Prior to her current position, Anna Monnie worked in the hospitality industry. She served as a Guest Service Agent at TownePlace Suites by Marriott from 2013 to 2017 in Mississauga, Ontario, and at Hampton from 2012 to 2013 in Brampton, Ontario. Her roles involved direct customer interaction and service management, enhancing her expertise in hospitality.
Education and Expertise
Anna Monnie studied at Humber College, where she earned a Hospitality Management Diploma as an Honors Graduate from 2010 to 2012. Her education provided her with foundational knowledge in hospitality, which she applied in her subsequent roles. She also holds certifications in Customer Service, Smart Serve, and Food and Safety Sanitation.
Technical Skills and Proficiencies
Anna Monnie possesses extensive experience with Property Management systems, including Opera, OnQ, and Fosse. She also demonstrates proficiency in Microsoft Office applications such as Word, PowerPoint, Excel, and Outlook. These technical skills support her effectiveness in both hospitality and public service roles.
Retail Experience
Before her career in hospitality, Anna Monnie worked at International Clothiers Inc as a Key Holder/Cashier from 2006 to 2011 in Brampton, Ontario. This five-year experience in retail provided her with customer service skills and operational knowledge that she has carried into her subsequent positions.