Annika May Webster
About Annika May Webster
Annika May Webster is a Bilingual Taxpayer Services Agent currently working for the Government of Canada in Saint John, New Brunswick. She has extensive experience in tax services and bilingual support roles, with a strong educational background in language studies and administrative justice.
Work at Government of Canada
Annika May Webster currently serves as a Bilingual Taxpayer Services Agent at the Government of Canada. She has held this position since 2021, working in Saint John, New Brunswick. In her role, she handles bilingual inquiries related to Canada Revenue Agency (CRA) administered programs and business accounts. She also performs calculations on business accounts and educates taxpayers by promoting available services and providing relevant information.
Previous Employment at WorkSafeNB
Prior to her current role, Annika worked at WorkSafeNB/Travail sécuritaire NB in various capacities. She served as a Bilingual Adjudicator from 2019 to 2021, and as a Bilingual Lost Time Support Clerk from 2015 to 2017. Additionally, she held positions as a Bilingual Support Clerk and Bilingual Support Clerk II, accumulating substantial experience in handling claims and supporting bilingual communications within the organization.
Education and Expertise
Annika has a strong educational background in language studies and administrative justice. She earned a Bachelor of Arts (BA) in Spanish and French from St. Thomas University, completing her studies from 2009 to 2013. She also completed courses at the Foundation of Administrative Justice, focusing on Interpreting Legislation and Evidence. Furthermore, she obtained a Certificate in Fundamentals of Income Tax from H&R Block in 2017.
Experience in Language and Tax Services
Annika has significant experience in language services and tax-related roles. She worked as a Spanish Language Monitor at St. Thomas University and coordinated Mesa Hispana, enhancing her expertise in bilingual communication. Additionally, she served as a Tax Professional at H&R Block in 2018, where she applied her knowledge of tax regulations and provided assistance to clients.
International Work Experience
Annika gained international work experience as a Travel Consultant for TravelTrex GmbH in Cologne, Germany, from 2013 to 2014. This role allowed her to develop her skills in customer service and broaden her understanding of the travel industry in a global context.