Ariana Giroux
About Ariana Giroux
Ariana Giroux is a Client Support Representative at the Government of Canada, with a diverse background in client support and training roles across various organizations. She possesses expertise in immigration and refugee protection laws and has a strong interest in working for NGOs focused on human rights and gender equality.
Current Role at Government of Canada
Ariana Giroux currently serves as a Client Support Representative at the Government of Canada, a position she has held since 2018. In this role, she applies her knowledge of the Immigration and Refugee Protection Act (IRPA) and the Citizenship Act to assist clients effectively. Her responsibilities include providing support and guidance to individuals navigating the immigration process. Additionally, she is an active member of the social committee and union at her workplace, contributing to the enhancement of workplace culture and employee representation.
Previous Experience at SterlingBackcheck
Ariana Giroux has significant experience with SterlingBackcheck, where she worked in various roles from 2013 to 2016. She began as a Bilingual Verification Specialist and Trainer, where she developed her skills in quality assurance and team leadership. She later served as Interim Team Lead for 11 months in 2015 to 2016, overseeing team operations in the Montreal area. Additionally, she participated as a Social Committee Member, engaging in initiatives to foster a positive work environment.
Education and Qualifications
Ariana Giroux has a diverse educational background. She earned a Bachelor of Science in Anthropology from Université de Montréal, studying from 2008 to 2013. She also completed a Certificat en coopération internationale at the same institution, achieving a GPA of 4.03/4.3 from 2015 to 2017. Her studies included a Certificat en victimologie, focusing on the psychological impact of crimes and crisis intervention, completed in 2015. Earlier, she obtained a DEC in Social Sciences from Vanier College and pursued Science Upgrading in Physical Sciences.
International Experience and Interests
Ariana Giroux has international experience as a Gender Equality Advisor for EQWIP HUBs in La Paz, Bolivia, in 2017. This role involved promoting sustainable livelihoods and youth innovation. She has expressed a strong interest in pursuing career opportunities in the NGO/NPO sector, particularly in areas related to human rights, intercultural relations, and gender equality. Her willingness to relocate internationally reflects her commitment to these causes.
Early Career and Development
Ariana Giroux began her career in customer service and support roles, including a position as a Receptionist at Ronald McDonald House Charities from 2005 to 2014. She also worked as a Market Research Interviewer and later as a Quality Assurance Analyst at Opinion Search. Her early experiences provided her with foundational skills in client interaction and quality assurance, which she has built upon in her subsequent roles.