Billie Chan
About Billie Chan
Billie Chan is a Program Support Clerk with extensive experience in customer service and healthcare. She has worked in various roles, including as a flight attendant and nursing student, and holds multiple diplomas and a Bachelor of Science in Human Biology.
Work at Government of Canada
Billie Chan has been employed as a Program Support Clerk at the Government of Canada since 2023. In this role, she manages client payments and maintains accurate balances, ensuring financial accuracy. Additionally, she facilitates interpreter appointments for Border Officers, which aids in effective communication. Her position is based in Toronto, Ontario, Canada.
Previous Experience in Aviation
Billie Chan has extensive experience in the aviation industry, having worked for Cathay Pacific Airways for 12 years as a Flight Purser from 2007 to 2019. She also served as a Base Office Administrator for a one-year replacement role in Vancouver from 2017 to 2018. Currently, she is a Flight Attendant at Air Canada, a position she has held since 2020, further enhancing her customer service skills.
Healthcare Experience
In 2023, Billie Chan worked as a Nursing Student at Scarborough Health Network for seven months, gaining practical experience in a healthcare setting. She graduated with a diploma in Registered Practical Nursing in August 2023, which has enhanced her decision-making and problem-solving skills.
Educational Background
Billie Chan holds a Bachelor of Science degree in Human Biology from the University of Toronto, which she completed from 1999 to 2003. She also studied Environmental Engineering Technology at Centennial College from 2003 to 2006. More recently, she obtained a diploma in Registered Practical Nursing from Centennial College, studying from 2021 to 2023.
Customer Service and Administrative Roles
Billie Chan has held various customer service and administrative positions. She worked as a Customer Service Representative for the City of Markham from 2021 to 2023 and served as a Support Assistant C for the City of Toronto for four months in 2021. Her diverse roles have contributed to her strong customer service and administrative skills.