Bobby Z.
About Bobby Z.
Bobby Z. is a Program Officer at the Government of Canada with over 20 years of experience in various sectors, including automotive and technology. He has a strong background in customer service and conflict resolution, having previously held roles at CDI Computer Dealers Inc. and Primerica.
Work at Government of Canada
Bobby Z. has been employed as a Program Officer at the Government of Canada since 2021. In this role, he has focused on developing after-sale programs that address new servicing needs. His initiatives are aimed at enhancing customer satisfaction and fostering repeat business. Bobby's position is based in Toronto, Ontario, where he has contributed to the public sector for three years.
Previous Experience at CDI Computer Dealers Inc.
Prior to his current role, Bobby Z. worked at CDI Computer Dealers Inc. from 2013 to 2021. He served as a Senior Account Manager and Business E-Commerce Manager during his eight-year tenure. In this capacity, he managed client accounts and developed e-commerce strategies, contributing to the company's growth and customer engagement.
Leadership Role at Primerica
Bobby Z. has held the position of Regional Leader at Primerica since 2007. With over 17 years of experience in this role, he has been responsible for overseeing regional operations and leading teams. His leadership has focused on financial services and client relationship management.
Education and Expertise
Bobby Z. has a diverse educational background. He studied Autobody/Collision and Repair Technology at Centennial College, achieving Automotive Damage Appraisal in 2019. He also attended Durham College, where he completed studies in Accounting and Finance. Additionally, he obtained Licentiate degrees from the Ontario Motor Vehicle Industry Council (OMVIC) and the Ontario Real Estate Association, further enhancing his expertise in various fields.
Professional Skills and Specializations
With over 20 years of experience across sectors such as automotive, retail, healthcare, and technology, Bobby Z. specializes in resolving customer conflicts and ensuring product requirements are met. His focus on customer satisfaction has been a significant aspect of his career, contributing to improved client relationships and business outcomes.