Bonnie Huhs
About Bonnie Huhs
Bonnie Huhs is an Administrative Assistant with over 11 years of experience at the Government of Canada and a background in training and coaching from her time at Convergys. She is recognized for her detail-oriented approach and ability to lead quality calibrations to enhance process accuracy.
Work at Government of Canada
Bonnie Huhs has been employed at the Government of Canada as an Administrative Assistant since 2013. Over her 11 years in this role, she has demonstrated a commitment to supporting organizational objectives and enhancing operational efficiency. Her responsibilities include participating in quality calibrations to ensure consistency in processes and coaching agents and training teams on policies and procedures.
Previous Experience at Convergys
Prior to her current role, Bonnie Huhs worked at Convergys from 2006 to 2010 as a Program Ready Trainer in Ottawa, Ontario. During her four years there, she focused on preparing and delivering presentations for quality assurance purposes. She also played a key role in coaching associates in both individual and group settings, contributing to their development and performance.
Education and Training Background
Bonnie Huhs is a graduate of Topeka High School in Topeka, Kansas, where she earned her High School Diploma. She also attended Nickel District Secondary School, furthering her educational background. This foundational education has supported her career in administrative roles and training environments.
Coaching and Leadership Skills
Bonnie Huhs possesses strong coaching and leadership skills, demonstrated through her experience in training teams and agents on new and existing policies. She leads quality calibrations and develops action plans, showcasing her ability to take on new challenges and ensure that goals and objectives are met consistently.
Achievements in Administrative Roles
In her administrative roles, Bonnie Huhs has established a strong track record of meeting and exceeding monthly goals. Her detail-oriented approach and positive team player attitude contribute to her effectiveness in her current position and previous roles. She has extensive experience in developing presentations aimed at quality improvement.