Candace Trusty
About Candace Trusty
Candace Trusty is a Payment Services Officer with experience in customer service and quality assurance. She has worked for various organizations, including Urban Outfitters, WestJet, and the Federal Government of Canada, and holds a Master of Arts in Sociology from York University.
Work at Federal Government of Canada
Candace Trusty has been employed as a Payment Services Officer at the Federal Government of Canada since 2021. In this role, she is responsible for managing payment processing and ensuring compliance with government financial regulations. Her position involves collaboration with various departments to facilitate efficient payment services.
Previous Experience at Urban Outfitters
Prior to her current role, Candace Trusty worked at Urban Outfitters as a Sales Associate from 2015 to 2017. During her two years in this position, she gained experience in retail sales, customer service, and inventory management while working in the Toronto, Canada Area.
Experience at WestJet
Candace Trusty served as a Guest Service Ambassador at WestJet from 2017 to 2019. In this role, she focused on providing customer support and assistance to travelers, enhancing their overall experience with the airline. Her tenure lasted for two years.
Background in Education
Candace Trusty studied at the University of Toronto, where she earned an Honours Bachelor of Arts in Criminology and Socio-Legal Studies from 2013 to 2017. She furthered her education at York University, obtaining a Master of Arts in Sociology in 2020. Her academic background provides a foundation for her analytical skills and understanding of social systems.
Role at Toronto Transit Commission
In 2016, Candace Trusty worked as a Quality Assurance Analyst at the Toronto Transit Commission (TTC) for a period of four months. In this role, she was involved in evaluating service quality and ensuring compliance with operational standards.