Caroline Denicourt Coutu
About Caroline Denicourt Coutu
Caroline Denicourt Coutu currently works at the Gouvernement du Canada in the Client Support Center. She has a diverse background in customer service and administrative support, with previous roles at various organizations including Canopy Growth Corporation and Société québécoise du cannabis.
Work at Government of Canada
Caroline Denicourt Coutu has been employed at the Government of Canada in the Client Support Center since 2021. In this role, she provides assistance and support to clients, contributing to the efficient operation of the center. Her experience in client-facing roles enhances her ability to address inquiries and resolve issues effectively.
Previous Employment Experience
Before her current position, Caroline worked in various customer service roles. She was a Customer Service Representative at Canopy Growth Corporation from 2020 to 2021. Prior to that, she served as a Conseillère at Société québécoise du cannabis (SQDC) from 2019 to 2021. Her experience also includes positions at Canada Post, La Vie En Rose, and Boutique Pentagone, among others.
Educational Background
Caroline studied at Cégep de Rivière-du-Loup, where she pursued a program in Arts et design, specializing in Graphisme from 2017 to 2020. Additionally, she attended Cégep de Thetford, completing a program in Techniques humaines with a focus on Techniques d'éducation spécialisée from 2015 to 2017. Her education has provided her with a foundation in both design and human services.
Career Development
Caroline's career began in retail and food service, where she held positions such as Employé de cuisine at Thaïzone and Assistante gérante at Club Chaussures. These early roles helped her develop skills in customer interaction and team management. Over the years, she transitioned into more specialized customer service roles, culminating in her current position at the Government of Canada.