Chantal Fdeda
About Chantal Fdeda
Chantal Fdeda is an experienced professional currently serving as an Agente de Centre d'appel at the Gouvernement du Canada, a position she has held since 2008. Her extensive career includes roles in various organizations, including McKesson, Hydro-Québec, and Raymond Chabot Grant Thornton, where she developed her skills in support and information technology.
Current Role at Government of Canada
Chantal Fdeda currently serves as an Agente de Centre d'appel - Service aux Contribuables at the Government of Canada. She has held this position since 2008, accumulating 16 years of experience in this role. Her responsibilities include providing support and assistance to taxpayers, ensuring they receive the necessary information and services.
Previous Experience in Montreal
Chantal Fdeda has a diverse work history in the Montreal region. She worked at Hydro-Québec as an Analyste Support Informatique from 1994 to 1995 and later at Essilor as an Analyste Support Technique - Production from 1995 to 1997. Additionally, she was employed at McKesson as an Analyste Support Production from 1998 to 2002. Her roles in these organizations involved providing technical support and analysis.
Experience in Laval
In Laval, Chantal Fdeda worked at Paris Ladouceur & Associés as a Réceptionniste et Gestionnaire de la base de données centrale from 2006 to 2008. This role involved managing the central database and handling reception duties, contributing to the operational efficiency of the organization.
Educational Background
Chantal Fdeda has a solid educational foundation in information technology. She studied at Collège de Bois-de-Boulogne, where she achieved a Diplôme Technique en informatique from 1988 to 1995. She also completed a Diplôme d'Opérateur en Informatique at École de formation académique- Alphonse-Desjardins in 1987. Additionally, she attended Université de McGill, where she completed an Intermediate English course in 1989.
Technical Training and Certifications
Chantal Fdeda has pursued various technical training courses to enhance her skills. She studied at Informatique Multi-Hexa Inc., where she completed a course in Word 6.0 and Excel 5.0, earning an Attestation for her training in Windows in 1994. This training complements her extensive experience in technical support roles.