Courtney Hills
About Courtney Hills
Courtney Hills is a professional with a diverse background in customer service and sales, currently working at the Canada Border Services Agency since 2019. She has held various roles in retail and finance, demonstrating a commitment to customer well-being and effective communication.
Work at Canada Border Services Agency
Courtney Hills has been employed at the Canada Border Services Agency since October 2019. In her role, she utilizes her extensive background in customer service to enhance interactions with the public. Her commitment to the well-being of customers and colleagues is evident in her approach to leadership. She keeps up-to-date with the latest social media trends, which may inform her communication strategies within the agency.
Previous Employment Experience
Before her current role, Courtney Hills held various positions that contributed to her professional development. She worked as a Sales Associate and later as Director of Finance at Performance Mazda from 2015 to 2019. Prior to that, she was employed at Jean Machine in multiple capacities, including Sales Associate, Sales Floor Leader, and Assistant Manager from 2012 to 2015. Additionally, she gained experience in web design at Ottawa Kiosk in 2009.
Education and Expertise
Courtney Hills completed her high school education at St. Peter Catholic High School, earning her diploma from 2004 to 2010. She furthered her education at St. Nicholas Adult High School, studying Biology in 2015. She is currently pursuing a Business Marketing program at Algonquin College, which she began in 2018. Additionally, she completed a Finance certification program at Ray Reiger Training Inc. in 2018.
Customer Service Skills
Courtney Hills possesses a strong background in customer service, which is essential for her role at the Canada Border Services Agency. She is known for her ability to quickly build rapport with customers and colleagues, which enhances team dynamics and customer satisfaction. Her people-first approach reflects her commitment to fostering positive relationships in her professional environment.