Daniel Pickering Bourdeau
About Daniel Pickering Bourdeau
Daniel Pickering Bourdeau is a Taxpayers Services Agent currently working for the Government of Canada in Montreal, Quebec. He has extensive experience in customer service roles and possesses strong bilingual communication skills in English and French.
Current Role at Government of Canada
Daniel Pickering Bourdeau has been employed as a Taxpayers Services Agent at the Government of Canada since 2021. In this role, he is responsible for assisting taxpayers with inquiries and providing information related to taxation. His position requires a strong understanding of tax regulations and policies, as well as the ability to communicate effectively with a diverse clientele.
Previous Experience in Customer Service
Before joining the Government of Canada, Bourdeau held several positions in customer service. He worked at Sun Life Financial as a Customer Care Representative from 2017 to 2019, and at Teleperformance as a Customer Service Representative from 2014 to 2015. His experience in these roles contributed to his strong sales skills and persuasive abilities in product promotion.
Education and Training
Bourdeau studied Business Administration and Management at Collège Maisonneuve from 2006 to 2009, where he completed his high school education. He also attended Université de Montréal, focusing on Labor and Industrial Relations, although he did not complete this program. Additionally, he studied General Education at Collège Mont-Saint-Louis from 2001 to 2006.
Bilingual Communication Skills
Bourdeau possesses bilingual communication skills, being fluent in both English and French. This proficiency enhances his ability to serve a diverse clientele effectively, allowing him to communicate clearly and efficiently with individuals from various backgrounds.
Adaptability and Work Ethic
Bourdeau demonstrates a high degree of autonomy and resourcefulness in completing work-related tasks. He has shown versatility and a strong team spirit throughout his career. His proven ability to adapt quickly and integrate effectively into new work environments highlights his learning agility and commitment to professional growth.