David Jean
About David Jean
David Jean is a Cs-01 Helpdesk Analyst currently employed by the Government of Canada in Ottawa, Ontario, where he has worked since 2015. He has a diverse background in technology and support roles across various organizations, including the Department of National Defence and the Canadian Red Cross.
Work at Government of Canada
David Jean has been employed as a Cs-01 Helpdesk Analyst at the Government of Canada since 2015. His role is based in Ottawa, Ontario, where he has accumulated nine years of experience in providing technical support and assistance. His responsibilities include troubleshooting and resolving IT issues for government employees, ensuring efficient operation of computer systems and software.
Previous Employment Experience
Prior to his current position, David Jean worked at the Department of National Defence as a Cs-01 Support Technician in Infrastructure and Operations from 2011 to 2012. He also held the role of Helpdesk Analyst at Giant Tiger from 2013 to 2014. Additionally, he served as an IT Specialist for Cavalia in 2013 for a brief period and worked as a Computer Technician at the Canadian Red Cross from 2014 to 2015.
Education and Expertise
David Jean is pursuing a Bachelor of Arts in Social Sciences at Formation Continue - Université De Moncton, a program he has been engaged in since 2007. He is also studying Computer Systems at Collège La Cité, which he began in 2013. His educational background supports his technical skills and knowledge in both social services and technology.
Experience in Disaster and Humanitarian Relief
David Jean has experience in disaster and humanitarian relief, which complements his technical expertise. His work with organizations such as the Canadian Red Cross has provided him with insights into the intersection of technology and social services, particularly in crisis situations.
Management Experience
During his tenure at the Canadian Red Cross, David Jean worked under the management of Madeleine Lyons in the Planning, Monitoring, and Evaluation department. This experience contributed to his understanding of organizational processes and the importance of effective planning in humanitarian efforts.