David Riches
About David Riches
David Riches is a Payment Service Officer currently working for the Federal Government of Canada in Halifax, Nova Scotia. He has a diverse professional background that includes roles in IT, telecommunications, education, and customer service.
Work at Government of Canada
David Riches has been employed as a Payment Service Officer at the Federal Government of Canada since 2020. He has accumulated four years of experience in this role while based in Halifax, Nova Scotia. His responsibilities likely include managing payment processes and ensuring compliance with government regulations.
Previous Employment at TD Insurance
Prior to his current position, David worked at TD Insurance as an Insurance Advisor from 2019 to 2020 for one year in the Halifax, Canada Area. In this role, he provided insurance advice and support to clients, contributing to their understanding of personal insurance products.
Technical Support Experience
David Riches has a background in technical support, having worked as a Technical Support Specialist at Concentrix for two months in 2018. He also held multiple positions at AT&T, including Technical Support Advisor and Internet Abuse Specialist, where he focused on incident investigation and customer service in a call center environment.
Education and Certifications
David studied at Trinity College School and later pursued further education at the Insurance Institute of Nova Scotia, where he achieved the Chartered Insurance Professional designation in 2019. He also holds a Lean Six Sigma Yellow Belt from TD Insurance, demonstrating his knowledge in business processes and operational efficiency.
Diverse Professional Background
David Riches has a diverse professional background that spans roles in IT/Telecommunications, education, and customer service. He has experience in process compliance and the development of Standard Operating Procedures (SOP) within the IT sector. Additionally, he has worked as a Corporate Trainer and Tutor in Vietnam for seven years.