David Seccareccia
About David Seccareccia
David Seccareccia is a Team Leader at the Government of Canada, overseeing a team of processing agents since 2019. He has a diverse background in public service and sales, with previous roles at Livingston International and Bell Canada.
Work at Government of Canada
David Seccareccia has been serving as a Team Leader at the Government of Canada since 2019. In this role, he supervises a team of eleven Old Age Security processing agents and three support staff, ensuring accuracy and efficiency in their operations. Prior to his current position, he worked as a Service Canada Benefits Officer from 2015 to 2017 and as a Business Expertise Advisor from 2017 to 2019. His responsibilities include establishing and maintaining relationships with internal and external clients, as well as participating in working groups and pilot projects aimed at improving service delivery.
Education and Expertise
David Seccareccia holds a Master of Studies in Law from The University of Western Ontario, which he completed from 2012 to 2013. He also earned a Bachelor of Arts (BA) Honours in Criminal Justice and Public Policy from the University of Guelph, studying there from 2007 to 2011. His educational background provides him with a strong foundation in legal and public policy matters, contributing to his effectiveness in his roles within the Government of Canada.
Previous Work Experience
Before his tenure at the Government of Canada, David Seccareccia worked at Livingston International as a Cross Border Agent from 2013 to 2015. He also held the position of Corporate Sales Associate at Bell Canada for nearly a year in 2011-2012. Earlier in his career, he worked at The National Golf Club of Canada as a First Server from 2008 to 2011. These roles have equipped him with diverse skills in client relations and operational management.
Leadership and Team Management
In his current position as Team Leader, David Seccareccia oversees a team focused on processing Old Age Security applications. He communicates weekly overtime statistics and costs to upper management, reflecting his engagement in operational efficiency. He conducts in-person interviews with candidates, which is part of his leadership responsibilities. His role involves leading initiatives to test and analyze procedures, tools, and systems for service delivery improvement.