Dawn Hatch
About Dawn Hatch
Dawn Hatch is a Collections Officer at the Government of Canada, a position she has held since 2017. She has a background in billing and collections, with previous roles at Inmarsat and TeleTech, and holds a diploma in Accounting and Business/Management from Keyin Tech.
Work at Government of Canada
Dawn Hatch has been employed as a Collections Officer at the Government of Canada since 2017. In this role, she is responsible for managing collections processes and ensuring compliance with relevant regulations. Her tenure in this position has spanned over seven years, contributing to her expertise in collections and financial management within a governmental context.
Previous Experience in Billing and Collections
Prior to her current role, Dawn Hatch worked at Inmarsat in various capacities. She served as a Billing Administrator from 2009 to 2014, where she managed billing processes and customer accounts. Following this, she transitioned to the role of Credit and Collections at Inmarsat from 2014 to 2017, focusing on credit management and collections strategies.
Education and Expertise
Dawn Hatch studied at Keyin Tech, where she achieved a diploma in Accounting and Business/Management from 1998 to 2000. This educational background provided her with foundational knowledge in financial practices and business operations. Additionally, she completed her secondary education at St. Joseph's Central High School.
Career Background in Customer Service
Before her roles at Inmarsat, Dawn Hatch worked at TeleTech as a Supervisor from 2006 to 2009. In this position, she oversaw customer service operations, ensuring quality service delivery and team performance. Her experience in customer service has contributed to her skills in managing client relationships and operational efficiency.