Devesh Shukla
About Devesh Shukla
Devesh Shukla is a Program Officer with extensive experience in public service, currently working with the Government of Canada since 2015. He has held various roles within the government and has developed expertise in budget negotiation and project management.
Current Role as Program Officer
Devesh Shukla currently serves as a Program Officer at the Government of Canada, a position he has held since 2015. He works at the office located at 430 Courtney Park Drive East, Mississauga, Ontario. In this role, he has developed expertise in negotiating budgets and applying legislation. His responsibilities include ensuring compliance with eligibility criteria and financial accountability, particularly for the Canada Summer Jobs Program.
Experience at Government of Canada
Devesh Shukla has extensive experience with the Government of Canada, having held multiple roles since 2012. He worked as a Program Assistant in the Provincial Nominee Program from 2013 to 2014 and as a Program Assistant in the Registry from 2012 to 2013. Additionally, he served as a Business Expertise Advisor from 2017 to 2019. His various positions have contributed to his skills in project management and program integrity.
Previous Employment History
Before his current role, Devesh Shukla worked at Elections Ontario as a Poll Clerk for one month in 2011. He also gained customer service experience at Tim Hortons, where he worked as a Customer Service Representative from 2010 to 2011. In 2015, he briefly served as a Citizen Service Officer at Pearson International Airport in Toronto, where he worked for four months.
Educational Background
Devesh Shukla studied at the University of Ottawa, where he earned an Honours Bachelor of Commerce in E-Business from 2009 to 2013. He furthered his education at Algonquin College, obtaining a Digital Analytics Certificate from 2014 to 2016. His educational background has equipped him with the analytical skills necessary for his roles in public service.
Skills in Customer Service and Communication
Throughout his career, Devesh Shukla has honed his skills in open communication and customer service. He has utilized various channels, including telephone, email, and fax, to maintain program integrity. His experience in customer service roles has contributed to his ability to effectively engage with the public and address their needs.