George Karam
About George Karam
George Karam is an IT Incident Coordinator at the Government of Canada, with a diverse background in customer service, technical support, and project coordination. He has extensive experience in various roles across multiple organizations, showcasing his strong interpersonal skills and technical expertise.
Work at Government of Canada
George Karam has held multiple roles within the Government of Canada. He served as a Compensation Assistant from 2019 to 2020, where he contributed for one year in Ottawa, Ontario. Following this position, he worked as a Photographer from 2020 to 2021 for eight months, also in Ottawa. Currently, he is employed as an IT Incident Coordinator, a role he has held since 2021 for three years. His experience in these positions highlights his adaptability and capability in various functions within the government sector.
Education and Expertise
George Karam studied at Algonquin College of Applied Arts and Technology, where he focused on Photography and achieved a qualification as a Science Technician from 1986 to 1988. He also attended Hillcrest High School from 1980 to 1985 and Pleasant Park. His educational background supports his diverse skill set, which includes technical writing, procurement, and customer relationship management, essential for his current role in IT coordination.
Background in IT and Technical Support
George Karam has extensive experience in IT and technical support roles. He worked as a Global Project Coordinator at Mitel for three months in 2010 and served as a Workspace Services Technician at General Dynamics Mission Systems–Canada from 2015 to 2019 for four years. Additionally, he was a Desktop Field Services Technician at CSC, working under General Dynamics from 2013 to 2015. His background in these positions has equipped him with the necessary skills for effective IT incident coordination.
Professional Photography Experience
In addition to his IT roles, George Karam is a professional photographer with a specialization in products, events, weddings, and portraits. His photography career complements his technical skills, showcasing a unique blend of creativity and technical proficiency. This dual expertise enhances his ability to manage projects that require both technical and artistic insight.
Previous Work Experience
George Karam has a diverse work history that spans various industries. He worked at OZ Optics as a Customer Service Professional, Web Designer, and IT Support from 2011 to 2012. He also held positions at Tyco Electronics as a Technical Coordinator/Management Representative for Quality from 1991 to 1999 and at VIAVI Solutions as a Customer Service Professional from 1999 to 2002. His experience in sales and business analysis further strengthens his project management capabilities.