Hailey Perlitz Young
About Hailey Perlitz Young
Hailey Perlitz Young is a Payment Services Officer with the Government of Canada, bringing over seven years of customer service experience and business-level proficiency in Japanese to her role. She has a diverse work history that includes positions in retail, hospitality, and education, as well as a strong academic background in Japanese Language and Literature and East Asian Studies.
Current Role at Government of Canada
Hailey Perlitz Young serves as a Payment Services Officer - PM01 at the Government of Canada. She has held this position since 2021, accumulating three years of experience in this role. Her responsibilities include managing payment services and ensuring efficient processing within the Employment Insurance branch.
Previous Experience in Customer Service
Hailey has over seven years of experience in customer service. Her career began at Safeway, where she worked as a cashier from 2008 to 2014 in Edmonton, Alberta. She later held positions at West Edmonton Mall Property Inc., serving as a World Waterpark Bottom Slide Patrol and Top Slide Patrol from 2016 to 2018. Additionally, she worked as a Support Clerk - CR03 at the Government of Canada for four months in 2018.
Teaching Experience in Japan
Hailey worked as a teacher at Wagokoro Conversational English in Kyoto, Japan, from 2015 to 2016. This role involved teaching English to students, which contributed to her communication skills and cultural understanding.
Education and Language Proficiency
Hailey studied at the University of Alberta, achieving a Bachelor of Arts in East Asian Studies from 2016 to 2018. She also studied Japanese Language and Literature at the same university from 2008 to 2014. Additionally, she attended the Nihongo Center, where she earned a certificate in Japanese Language and Literature from 2014 to 2016. She possesses business-level proficiency in Japanese, enhancing her effectiveness in customer service.
Skills and Competencies
Hailey has recognized skills in organization, punctuality, and teamwork. These competencies are essential for her role in the Employment Insurance branch at the Government of Canada, where effective collaboration and efficient task management are critical.