Hannah Ferrier
About Hannah Ferrier
Hannah Ferrier is an Administrative Assistant at the Government of Canada in Guelph, Ontario, with a background in Human Resource Management and extensive experience in customer service. She holds a Bachelor of Arts in Sociology and a Postgraduate Certificate in Human Resources Management, and has developed strong leadership and problem-solving skills through various roles in the service industry.
Work at Government of Canada
Hannah Ferrier has been serving as an Administrative Assistant at the Government of Canada since 2021. In this role, she has developed a thorough understanding of recruitment and selection practices, which is essential for her responsibilities within the organization. Her position is based in Guelph, Ontario, where she has contributed to various administrative functions for three years.
Education and Expertise
Hannah Ferrier graduated with distinction from the University of Guelph, where she earned a Bachelor of Arts degree in Sociology, with a minor in Criminal Justice and Public Policy. She furthered her education at Conestoga College, completing a Postgraduate Certificate in Human Resource Management from 2020 to 2021. This educational background has equipped her with critical thinking, research, and problem-solving skills, making her well-prepared for her roles in both human resources and customer service.
Background in Customer Service
Hannah Ferrier has over nine years of experience in the customer service industry. She has held various positions that have allowed her to develop strong leadership skills and management experience. Notably, she worked as a Manager at McCabe's Irish Pub from 2019 to 2020, where she gained two years of supervisory experience. Currently, she also works at Fixed Gear Brewing Co. as an Associate/Bartender, a position she has held since 2020.
Skills and Competencies
Throughout her career, Hannah Ferrier has developed a range of skills that are applicable to both her administrative and customer service roles. She possesses proven leadership skills, problem-solving abilities, and a solid understanding of social justice and change. Her education in sociology has further enhanced her critical thinking and research capabilities, which are valuable in her current position and previous roles.