Heidy Wong
About Heidy Wong
Heidy Wong is a Compensation Assistant currently employed by the Federal Government of Canada, a position she has held since 2019. She has over a decade of experience in various roles at RBC, including Associate Account Manager and Manager of Client Care.
Work at Government of Canada
Heidy Wong has been employed as a Compensation Assistant with the Federal Government of Canada since 2019. In this role, she is responsible for managing compensation-related tasks and ensuring compliance with government policies. Her position requires a thorough understanding of compensation structures and regulations within the public sector.
Previous Experience at RBC
Before her current role, Heidy Wong worked at RBC for a total of 12 years in various positions. She served as an Associate Account Manager in the Knowledge-Based Industry from 2013 to 2019, where she focused on client management and account services. Prior to that, she was a Manager in Client Care from 2011 to 2013, overseeing customer service operations. Her career at RBC began in Retail Services, where she worked from 2005 to 2011, gaining foundational experience in customer interactions and banking services.
Education and Expertise
Heidy Wong studied at the University of the Fraser Valley, where she achieved a degree in Social Work. This educational background has equipped her with skills in communication, problem-solving, and client support, which are applicable in her current role in compensation management.
Career Progression
Heidy Wong's career reflects a steady progression in the financial services sector, particularly with RBC, where she held multiple roles that enhanced her expertise in client relations and account management. Her transition to the Federal Government of Canada marks a shift towards public service, where she applies her extensive experience in compensation administration.