Jackie Kovacs
About Jackie Kovacs
Jackie Kovacs is a Call Agent with the Government of Canada, bringing a diverse background in project management and international studies. She has held various roles in sales, administration, and project coordination across multiple organizations since her academic pursuits at the University of Toronto and York University.
Work at Government of Canada
Jackie Kovacs has been employed as a Call Agent with the Government of Canada since 2020. In this role, Kovacs engages with the public, providing information and assistance on various government services. The position requires effective communication skills and the ability to address inquiries efficiently.
Education and Expertise
Jackie Kovacs studied at the University of Toronto, where she focused on theoretical perspectives and multidisciplinary approaches to political, economic, and social aspects of global interactions. She earned a Professional Certificate in Project Management from 2016 to 2017. Additionally, Kovacs holds a Bachelor of Arts in International/Global Studies from York University - Glendon College, which she completed from 2008 to 2013.
Background
Before her current role, Jackie Kovacs held various positions that contributed to her professional development. She worked as a Salesperson at Kaman's Art Shoppes, Inc from 2012 to 2013 and served as a Receptionist/Administration Assistant at Stem Wine Group Inc from 2019 to 2020. Kovacs also gained experience at the Intercultural Dialogue Institute (IDI) GTA, where she worked as a Project Coordinator and Executive Assistant from 2018 to 2019 and as an Internship Coordinator from 2015 to 2019.
Achievements
Jackie Kovacs played a significant role as the main grant writer for the Intercultural Dialogue Institute's Meet Your Neighbour Project. She also temporarily managed the sale of More Than One Story cards at the Intercultural Dialogue Institute, showcasing her ability to handle diverse responsibilities within the organization.
Student Involvement
During her time at university, Jackie Kovacs was an active participant in student organizations. Her involvement in these groups provided her with opportunities to develop leadership skills and engage with her peers on various initiatives.