Janelle Lapalme
About Janelle Lapalme
Janelle Lapalme is a Payment Services Officer with a strong background in music performance and bilingual communication. She has worked in various roles, including as a Contact Center Agent at LCBO, and possesses skills in public speaking and team building.
Work at Government of Canada
Janelle Lapalme has been employed as a Payment Services Officer at the Government of Canada since 2020. In this role, she is responsible for managing payment processing and ensuring compliance with relevant regulations. Her position requires attention to detail and strong organizational skills, which she has developed throughout her career.
Education and Expertise
Janelle Lapalme holds a Master's degree in Music Performance from the University of Toronto, where she studied from 2014 to 2016. Prior to that, she earned another Master's degree in Music Performance from Université de Montréal from 2012 to 2014. She also completed her Bachelor's degree in Music Performance at the University of Ottawa from 2009 to 2012. Her educational background provides her with a strong foundation in both music and public speaking.
Background
Janelle Lapalme has a diverse background that includes significant experience in both the music industry and customer service. Before her current role, she worked as a Contact Center Agent at the Liquor Control Board of Ontario (LCBO) from 2016 to 2017. This experience enhanced her communication skills, particularly in English and French, allowing her to engage effectively in various settings.
Skills and Proficiencies
Janelle Lapalme possesses proficiency in Microsoft Word, which aids her in managing administrative tasks and documentation efficiently. She has developed skills in team building, contributing to her effectiveness in collaborative environments. Additionally, her expertise in public speaking complements her career as a classical singer, enhancing her communication abilities.
Achievements in Music Industry
Janelle Lapalme has a demonstrated history of working in the music industry, indicating a blend of artistic and professional experience. Her background in music performance has equipped her with unique skills that she applies in both her artistic endeavors and her professional roles.