Janik Gagnon
About Janik Gagnon
Janik Gagnon is a Senior Learning Coordinator at the Federal Government of Canada, where he has worked since 2018. He excels in time management and problem-solving, while maintaining a customer-oriented approach to enhance learning experiences.
Work at Federal Government of Canada
Janik Gagnon has been serving as a Senior Learning Coordinator at the Federal Government of Canada since 2018. In this role, Gagnon effectively manages multiple tasks, ensuring that projects are completed efficiently. The position requires a creative approach to problem-solving, which Gagnon applies to enhance the learning experience for clients and colleagues. Gagnon’s commitment to personal and professional growth is evident through the continuous pursuit of new skills and knowledge.
Education and Expertise
Janik Gagnon studied at the IFSE Institute, completing the Canadian Investment Funds Course from 2014 to 2015. This educational background contributes to Gagnon's expertise in financial services and enhances the skill set applied in the role of Senior Learning Coordinator. The knowledge gained from this course supports Gagnon's ability to provide valuable insights and training in the learning environment.
Background in Customer Service
Before joining the Federal Government of Canada, Janik Gagnon worked at Meldrum Horne & Associates as a Customer Service Consultant from 1998 to 2017. This 19-year tenure provided Gagnon with extensive experience in customer relations and service delivery. The skills developed during this period have been instrumental in fostering a customer-oriented mindset, which Gagnon applies to enhance the learning experience in the current role.
Professional Skills and Attributes
Janik Gagnon possesses strong time management skills, allowing for the effective handling of multiple tasks in a dynamic work environment. Gagnon demonstrates enthusiasm and dedication in professional responsibilities, contributing to a positive work atmosphere. The commitment to continuous learning and skill development reflects a proactive approach to personal and professional growth.