Jason Williamson
About Jason Williamson
Jason Williamson is a Senior Telecom Analyst at the Government of Canada, where he has worked since 2015. He has extensive experience in telecommunications, having previously held roles as a Project Manager at TASKE Technology and Operations Manager at Internet Exchange.
Work at Government of Canada
Jason Williamson has served as a Senior Telecom Analyst at the Government of Canada since 2015. In this role, he has been instrumental in supporting telecommunications for various electoral offices, specifically during the 42nd General Election. He provided support to 338 Returning Officer (RO) offices and 148 Assistant Returning Officer (ARRO) offices, ensuring effective communication and operational efficiency. His responsibilities include managing trouble ticket resolution and provisioning efforts for telecommunication lines and numbers, as well as providing daily reports and statistics on ACD Queues for multiple stakeholders.
Education and Expertise
Jason Williamson studied at New Brunswick Community College in Miramichi, where he earned a Diploma in Multi-Media from 1996 to 1999. His educational background has equipped him with a solid foundation in telecommunications. He is proficient in various telecommunication tools, including CDR Reporting, Real-time Monitoring, and the Provisioning Management Application (PMA). His expertise extends to Unified Communications, encompassing functionalities such as soft phone, instant messaging, desktop sharing, and video collaboration.
Background in Telecommunications
Before joining the Government of Canada, Jason Williamson accumulated extensive experience in the telecommunications sector. He worked as a Project Manager and Professional Services Manager at TASKE Technology from 2002 to 2011. Prior to that, he served as Operations Manager at Internet Exchange in Ireland from 2000 to 2002. This diverse background has contributed to his comprehensive understanding of telecommunication systems and project management.
Key Projects and Initiatives
Jason Williamson led the implementation of the Skype for Business Pilot project, showcasing his ability to manage significant telecommunication initiatives. He has also evaluated and tested new telecommunication products and toll-free functionality related to facsimile technology. His role involves supporting a range of Blackberry devices and managing the ICE application for Video Relay Service (VRS), demonstrating his technical proficiency and commitment to enhancing communication solutions.